Privacy & Policy

Privacy Policy

The Certified Institute of Shipping of Nigeria (CISN) is committed to protecting the privacy of visitors, members, students, and stakeholders who access our website and services. We may collect the following information when you use our website or services:
• Full name
• Email address
• Phone number
• Postal address
• Professional or academic credentials
• Payment and transaction details
• Any information voluntarily provided through forms or correspondence

Your information may be used to:
• Process registrations, memberships, certifications, and payments
• Communicate important updates, notices, or program information
• Improve our website, services, and user experience
• Comply with legal, regulatory, or institutional obligations
The Certified Institute of Shipping of Nigeria takes all reasonable measures to protect users personal data against unauthorized access, alteration, disclosure, or destruction.

We do not sell or rent personal information. Information may only be shared:
• With trusted service providers strictly for operational purposes
• When required by law, regulation, or legal process
Our website may use cookies to enhance user experience and analyze website traffic. Users may disable cookies via browser settings.

You have the right to:
• Request access to your personal data
• Request correction or deletion of inaccurate data
• Withdraw consent where applicable

CISN reserves the right to update this Privacy Policy at any time. Changes will be posted on this website when necessary.

Contact Us
For privacy-related inquiries, please contact:
Email: info@cisn,edu.ng or contact@cisn.edu.ng
Address: CIS Complex, near Magbon, Badagry Expressway, Lagos

Our Refund Policy
The Certified Institute of Shipping of Nigeria strives to maintain transparency and fairness in all financial transactions.

1. Fees and Payments All payments made to CISN—including but not limited to:
• Application fees
• Membership dues
• Training, certification, examination, and course fees are expected to be paid in full before services are rendered.

2. Refund Eligibility
Unless otherwise stated in writing:
• All fees paid are non-refundable once processing, registration, or enrollment has commenced.
• Fees for examinations, certifications, trainings, and memberships are non-transferable.

3. Exceptional Circumstances
Refunds may only be considered under exceptional circumstances at the sole discretion of CISN management and must be supported by valid documentation.

4. Processing of Approved Refunds
Where a refund is approved:
• Processing timelines may vary
• Administrative charges may be deducted

Terms & Conditions
By accessing or using the website of The Certified Institute of Shipping of Nigeria, you agree to be bound by these Terms & Conditions.

1. Use of Website Users agree to use this website for lawful purposes only and in a manner that does not infringe the rights of CISN or others.

2. Intellectual Property
All content on this website—including text, logos, images, course materials, and publications—is the intellectual property of CISN and may not be reproduced, distributed, or used without prior written consent.

3. Membership and Services
CISN reserves the right to:
• Approve or reject applications
• Modify program content, fees, or schedules
• Suspend or terminate membership for misconduct or policy violations

CISN shall not be liable for any direct or indirect loss arising from:
• Use or inability to use the website
• Errors, delays, or interruptions in service

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria.

CISN reserves the right to amend these Terms & Conditions at any time. Continued use of the website constitutes acceptance of any changes.